Refund Policy
Last Updated: September 2026
REVIX provides scheduled mobile commercial diesel maintenance and compliance services. Because appointments may involve reserved service time, travel, purchased parts and materials, and completed labor, refunds are handled according to the terms below.
Parts & Materials Deposits
Deposits for REVIX-sourced parts and materials are used to purchase items for the customer's scheduled service.
Once parts or materials have been purchased, the related deposit may be non-refundable to the extent those items cannot reasonably be returned or refunded. Any eligible refund will take into account applicable supplier return restrictions, restocking charges, or other non-refundable costs.
If REVIX cancels the service before purchasing the customer's parts or materials, any unused applicable deposit will be refunded.
Completed Services
Labor, travel, testing, and other services that have already been performed are generally non-refundable.
Clean Truck Check testing fees are for performing the applicable test and do not guarantee a passing result.
If a customer has a concern regarding work performed by REVIX, please contact us promptly so the issue can be reviewed under our service terms.
Cancellations & Rescheduling
Appointments cancelled or rescheduled with at least 24 hours' notice may be changed without a cancellation penalty.
For cancellations or rescheduling with less than 24 hours' notice, or when customer-related access or vehicle availability prevents service after REVIX has traveled to the location, the applicable travel fee may remain due.
Parts and materials already purchased remain subject to the Parts & Materials Deposits policy above.
Payment Errors
Duplicate payments, incorrect charges, or other payment-processing errors will be reviewed and corrected when verified.
Refund Processing
Approved refunds will generally be returned to the original payment method when reasonably possible. Processing times may vary depending on the payment method or financial institution.
Contact
For questions, service concerns, or refund requests, contact:
REVIX
Mobile Commercial Diesel Maintenance & Compliance
Call/Text: (562) 968-0154
Email: revix2024@gmail.com
Website: www.revixcompliance.com